There has been an alarming amount of fake 8TC showing up on Ebay lately. I have some basic advice for Kimber Kable customers. There are no authorized sales of new Kimber Kable products on Ebay or Audiogon or any other website of this type. If you see new goods at substantial discounts they are more than likely counterfeit products. The concept of “too good to be true” is so obvious here.
My recommendation is for all consumers to contact us to inquire about a local dealer where you would get the level of customer service and the support this type of purchase normally appreciates. If saving a few dollars is worth a loss of some customer service, hands on advice, and the risk of receiving used or damaged product or a cheap imitation then buying through Ebay or Audiogon may be a great option.
We talk with all our dealers often enough to know who would best help any type of customer. I cannot stress to you enough the belief we have in passionate local dealers. They are a dying ember of hope for the next generation of music lovers. If you have the opportunity to vote for a dealer, which is essentially what you do with each purchase you make, why cast that vote for someone who does very little to promote your passion in your local environment where it will have the most impact on your life?
Kimber Kable products carry a lifetime warranty that will only be facilitated through the original transactional supply chain. So if in your lifetime of owning the product you were to ever have a problem, you would have to seek resolution through the channel you purchased the product. In fact when we can establish that the products were purchased through an authorized dealer we will always go to great lengths to make sure that you as our customer feel the full force of Kimber Kable’s support and service are at your disposal. It is not uncommon for us to do upgrade and damage repair for free even if it was normally a request that should be charged for. My point is this… Only a local dealer can give you the level of service and support that I strive for in my purchasing. I try to support the business’ in my town at all times. I do not mean to tell you to waste money on a dealer who does not earn your business with their fine service even to the point of loaning you cables to try would not be uncommon, but rather to simply encourage you to seek out the purchasing channel that earns your business and then cast your vote of satisfaction with your money.
Below you will see some pictures of fake products from the Internet. I will continue to post photos as we see them. We also get product sent to us from customers who have been ripped off looking to verify authenticity. I plan to start listing the people we catch engaging in these filthy business practices. Kimber Kable has a long standing reputation for being honest and fair. We insist that all our dealers and distributors abide by the same practices that have sustained us for the past 30 years.